Tuesday, July 12, 2005

Wildblue - Direcway 7700 ...you call this a rollout?

Some things never change...Satellite Internet Providers have a history of Alligator Mouth Syndrome. Both Wildblue and Direcway have managed to stir up all the anticipation that press releases will allow and touted the "roll-out" of both services..."Where's tha Beef"?
Wildblue apparently has equipment problems.....if it isn't the modem, then it's the dish, or the NRTC installers inexperience, or is it the transmitter? Who knows... I've only found a few folks able to use WB yet...granted, they aren't lining up at my door to let me know how it's going (I only dream about having my ears that close to the ground), but there haven't been many reports on forums or press releases by anyone to indicate very many have the service up and running - and this is 30 days into the "rollout" - if you dare call it that. I did see one posting today saying the basic WB service was running at 512/100 kbps on the users first day, but not verified through one of the testing sites typically used by experienced users.
Update: July 19, 2005:
Wildblue had to fly it's technical folks out from HDQ to at least one install this week as a result of the NRTC member installers' inability to accurately point the dish and utilize the right cabling. I don't understand why WB is relying on a group that could screw up a one car funeral...Give a hand to the Wilblue boys who understand damage control as well as anyone.

Direcway has shipped equipment to several Direcway Value Added Resellers....but it it can't be commissioned yet! They haven't given the VAR's any commissioning details and a modem recall is rumored ....so guess what, no installs for at least a week or more.
There are several other companies making noise that they too have new improved satellite internet products coming to the marketplace in coming weeks or months (including Surfbeam ku band, new ka band competitors and a DOCSIS product by Telnor from Norway).......will the Alligator Mouth Syndrome continue?....stay tuned.

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